777bet Privacy Policy – Your Data, Your Rights, Our Responsibility

1 Who We Are

777bet is an online casino and sports betting platform operating at 777bet-777bet.net, serving players primarily in Bangladesh. When this Privacy Policy refers to "777bet", "we", "us", or "our", it means the operator of the 777bet platform and all associated services, including the 777bet mobile app.

777bet acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring that processing is carried out lawfully and transparently.

2 Data We Collect

777bet collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the website and app, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes.

3 How We Use Your Data

777bet uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The primary purposes for which we process your data are:

• Account management: Creating and maintaining your 777bet account, verifying your identity, and managing your account settings and preferences.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining accurate transaction records.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
• Regulatory compliance: Meeting our KYC obligations, maintaining records required by applicable regulations, and responding to requests from regulatory authorities.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support services.
• Platform improvement: Analysing usage patterns to improve the 777bet platform, fix technical issues, and develop new features.
• Responsible gaming: Monitoring betting patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have given your consent to receive them.

4 Legal Basis for Processing

Every time 777bet processes your personal data, we do so on one of the following legal grounds:

• Contract performance: Processing that is necessary to provide the services you have signed up for, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC and anti-money laundering requirements.
• Legitimate interests: Processing carried out for purposes such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional features, where you have given clear and informed consent. You may withdraw this consent at any time.

5 Sharing Your Data

777bet does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment providers: We share transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by strict data security standards.
• Identity verification services: We use third-party KYC providers to verify the identity documents you submit. These providers are contractually bound to process your data only for verification purposes.
• Technology and hosting providers: Our platform is hosted on secure servers. Our hosting and infrastructure providers may have access to data stored on those servers, but are bound by strict confidentiality agreements.
• Regulatory and law enforcement authorities: We may be required to share data with regulatory bodies or law enforcement agencies in response to a lawful request. We will notify you of such requests where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms that will apply.

6 Cookies and Tracking

777bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the website or use the app.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and game history. Disabling these may affect your experience on the platform.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymised.
• Marketing cookies: Used only where you have consented to receive personalised promotional content. These track your activity to help us show you relevant offers.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from using the platform. For analytics and marketing cookies, you can update your preferences at any time through your account settings.

7 Data Security

777bet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data including passwords and payment information.
• Role-based access controls that limit which staff members can access personal data.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication options for player accounts.
• Automated monitoring systems that detect and alert on suspicious access patterns.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact the 777bet support team immediately.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 777bet will notify affected users without undue delay and will take all necessary steps to contain and remediate the breach.

8 Data Retention

777bet retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods that apply are:

• Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with standard KYC and anti-money laundering record-keeping requirements.
• Transaction records: Retained for 5 years from the date of each transaction, as required for financial record-keeping purposes.
• Support communications: Retained for 2 years from the date of the last interaction, to allow us to reference previous conversations when resolving ongoing issues.
• Marketing preferences: Retained until you withdraw your consent or request deletion, whichever comes first.
• Technical and usage data: Retained in anonymised or aggregated form for platform analytics purposes. Identifiable technical data is deleted within 12 months of collection.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

9 Your Rights

As a 777bet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected] or via live chat.

• Right of access: You can request a copy of the personal data we hold about you. We will provide this within 30 days of receiving your request.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. You can also update most information directly in your account settings.
• Right to erasure: You can request that we delete your personal data. We will comply where there is no legal obligation requiring us to retain it. Note that deletion of account data will result in account closure.
• Right to restrict processing: You can ask us to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You can object to processing based on legitimate interests, including profiling for marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Children's Privacy

The 777bet platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a registered account belongs to a person under 18, we will close the account immediately and delete all associated personal data, with the exception of records required to be retained for regulatory purposes.

If you believe that a minor has registered an account on the 777bet platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

11 Changes to This Policy

777bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players by email or via an in-platform notification at least 14 days before the changes take effect. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 777bet protects your data. Previous versions of this policy are available on request from the support team.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 777bet handles your personal data, please get in touch:

• Email: [email protected] — we aim to respond within 2 business hours.
• Live Chat: Available 24/7 via the chat icon on the 777bet platform.
• FAQ: Common privacy questions are answered at 777bet FAQ.

For data rights requests specifically, please include your registered email address and a brief description of your request so we can locate your account and process your request as quickly as possible.